Another PC frustration. We bought this in 2013 and it was a very slow PC right from the start. One staff member after another got frustrated and to placate them I would buy a replacement. The time has come to take it away so that we preserve our staff's sanity.
15-1-2015
Phoned Dell customer support. Spoke to Sherinda.
Ran hardware tests Power On>F12 --> All OK
20-1-2015
Phoned Dell customer support on 1800 812 392
Shaleni advised check and upgrade the bios.
Bios was A04. Current bios is A11.
To download the new bios. Goto dell.com/support
Enter the Service Tag number (On the underside of the PC)
Select downloads>bios and down load an exe file.
Run that. A reboot happens and its done.
She also suggested to check if all the drivers have loaded.
I go to control panel>Device manager and there are no issues showing.
I also note that on the dell web site there are lots of drivers. I may check versions one by one. That is a after hours job for home.
No comments:
Post a Comment