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Friday, November 24, 2017

Windows jumps on secod monitor

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word-mso_win10-mso_365hp/ms-office-jumping-shaking-jogging-while-scrolling/2f498134-793d-4729-8ccc-f1f369ebde83?auth=1


Word Jumping Shaking jogging while scrolling or changing panes on external monitor
Right royal pain in the ass.

SOLUTION
Control panel> System and security > System> Advanced system settings (in upper-left side)
> Advanced tab> Settings in Performance box>
Visual effects: Here please disable Animate controls and elements inside windows tick box


PROBLEM DETAIL
I have the same issue on my Toshiba Z20.
My son has the same issue on his laptop.
We had a consultant at our work yesterday and he had the same issue.
There are a gazillion people all over the internet with this problem.

 It's only MS word. It's not power point or excell. No other programs. not libre office.
 Not my video editing program.
Not thunderbird mail.
Not any browsers (Edge, IE, Firefox, chrome)
It's only word.

I have to my knowledge all the updates from windows update.

The interesting thing is that when I go to device manager and look at the driver details for the laptops inbuilt screen I get a different driver than for the external monitor. We seem to have two things in device manager

Display adapters and Monitors Device Manager>Display sdapters>Intel(R) HD Graphics 530C>
Right Click Properties>
Driver Driver Provider: Intel Corporation
Driver Date: 24/03/2016
Driver Version: 20.19.15.4404

Device Manager>Monitors>Dell E228WP      This is the external monitor
Right Click Properties>Driver
Driver Provider: Dell Inc
Driver Date 23/08/2006

Device Manager>Monitors>Generic PnP Monitor I wonder if this is the internal LCD???
Right Click Properties>Driver
Driver Provider: Microsoft
Driver Date 23/08/2006                Really 2006 This may be a hint
Driver Version: 10.0.15063.0


 COMPUTER I have windows 10 Pro 64 bit. 8GB ram and 256GB SSD

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